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This is very important for every customers ,everyone should know a lot about our Return Policy.
To ensure our customers satisfaction,we do offer the Return and Exchange Policy.
If you are not glad to purchase the item from us ,once you signature it .
please contact us in first time ,at latest during 3 days.
we will help for you to solve the problem and give you satisfaction answers.
1,Return and exchange
when you get the wigs,please do not cut the lace,and keep it new station,contact us in first time ,we do accept return or exchange new one.
If the lace been cut down ,very sorry,we can not accpet return or exchange,because once cut the lace of wig,it is only for yourself ,different persone is different hairline.
2,About customs orders return and exchange
very sorry, we can not accpet any customs orders return and exchange .in case ,you meet some problems, pls contact us in time , we can ask factory to repair it .
3,Refund
we need to wait for geting the pacakge ,been ship back to us .Once get the package to check everyting is ok, we will do refund in time .
4, Exchange policy
①Pls pay for the new one,we can ship it out immediately,2-3 days later,u can get the new one
When we get ur reship one,we will do refund to u
②After we get ur reship wig,we will ship the new one out,the way will take some days.
Which one would u prefer?
5,Repair and Repair time
as long as the orders are during 3month ,we can do repair it for free
,but we need you to ship the wigs back to us .
Once we get the ship back wig, we will do arrange factory to repair them in time ,as usually,the repair wigs
will take one --two weeks to completed .